747: Creating the World's First Jumbo Jet and Other by Jay Spenser, Joe Sutter

By Jay Spenser, Joe Sutter

747 is the exciting tale in the back of "the Queen of the Skies"—the Boeing 747—as instructed by way of Joe Sutter, some of the most celebrated engineers of the 20 th century, who spearheaded its layout and development. Sutter's bright narrative takes us again to a time while American expertise used to be state-of-the-art and jet trip used to be nonetheless glamorous and new. With wit and heat, he offers an insider's feel of the bigger than life-size personalities—and the tensions—in the aeronautical global.

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W . ’. S. T. E. R. M . I. N . A. L. 5. 35 to cost the Hong Kong economy US$600 million (The Economist, 1999). A report from the time (BBC News, 1998) noted: Passengers faced long delays again on Tuesday as engineers tried to fix the computer problems, which have left flight information boards blank. Hong Kong’s main cargo operator said on Tuesday it was temporarily moving most of its handling operation back to the old Kai Tak airport due to the issues. ’ Denver: Baggage system failures caused opening delays and cost overruns Denver Airport in Colorado, USA, was originally scheduled to open in October 1993 with a single system for all three concourses.

Nonetheless, there was a deep concern that the industry as a whole was under achieving. It had low profitability and invested too little in capital, research, development and training. Too many of the industry clients were dissatisfied with its overall performance. The report proposed a numbers of drivers for change in the construction industry, including committed leadership, a focus on customers, integration of the process and the team around the product, driving a quality agenda and a commitment to people.

Key benchmark targets were also identified (Construction Industry Taskforce, 1998). The Rethinking Construction report and debate formed an influential landmark in UK construction. Very publicly the industry had started to discuss poor performance and the need for cultural, process and contracting changes. In BAA, and for T5, some of this work was put to good use to start doing things differently. As T5 has moved through the planning, design, construction and operational readiness phases, construction industry trends and innovations have continued to provide opportunities to learn, manage, mitigate risks and exploit opportunities.

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